Order Tracking

Order Tracking

Once an order is placed on a website, it can take anywhere from a couple of days to weeks before the customer can get the delivery of the product. During this period, there are certain processes and links set up for customer to track their order progress. All these processes and functions fall under the category of order tracking.

To keep the customers informed, right from the product is packed for delivery to shipping to delivery, all these actions when completed or initiated are informed to the customers. These messages are conveyed via emails and most e-commerce marketplaces also have an order tracking web page for customers to check their progress.

After the product is shipped, the delivery partner also provides updates on the delivery date, progress and other such delivery updates such as out for delivery, delivery code and time. All these processes are set up to ensure that customers stay in the loop.
    • Related Articles

    • Order Fulfillment

      Order fulfillment is an e-commerce process of readying a product for shipping and delivery to customers. Since most of the delivery happens through a courier partner, certain packaging aspects need to be fulfilled to ensure that the product is ...
    • Minimum Order Size

      The minimum order size is the lowest possible quantity of a product a seller is willing to sell to their customers. While it may be profitable for some businesses to offer minimum order size, it is not for all sellers. However, the minimum order size ...
    • Magento Community Edition 2.3 User Guide

      Welcome to the next generation of the world’s leading digital commerce platform! Built on open-source technology, Magento Open Source provides online merchants with unparalleled flexibility and control over the look, content, and functionality of ...
    • Magento Community Edition 2.2 User Guide

      Welcome to the Magento Commerce User Guide, where you’ll find the most up-to-date documentation for the current release, written with merchants in mind. This section of the guide answers the “why, where, and how” questions that most merchants have ...
    • Magento Community Edition 2.0 User Guide

      Welcome to the next generation of the world’s leading digital commerce platform! Built on open-source technology, Magento Community Edition 2.0 provides online merchants with unparalleled flexibility and control over the look, content, and ...

    Live Discussion on Web-to-Pack