Webhooks in DesignO let you send immediate data or notifications to other systems—like e-commerce, MIS, or ERP—when a specific event occurs. Let’s walk through setting up a webhook so your team always stays in sync with important updates.

Step 1: Click Settings from the main menu.

Step 2: Select Webhook to see all your available webhooks.

Step 3: Click Add new webhook.

Step 4: Turn on the Enable toggle for the webhook.

Step 5: Enter a Name, like Order Update.

Step 6: Choose the Module (Order, Job, or Message) you want to trigger the webhook for.

Step 7: Select the specific Event, such as Order Create, Update, or Status Update. If you select a different module, available events will update accordingly.

Step 8: Pick the HTTP Method (GET, POST, PUT, or DELETE) required for your integration.

Step 9: Enter the Callback URL where data should be sent.

Step 10: Set the number of Attempts for retrying the webhook if it fails, and specify the Interval (in minutes) between attempts.

Step 11: Optionally, add a Description, then click Submit to create your webhook. You’ll see newly created webhooks listed in your dashboard.

Step 12: To monitor activity, open the Log section. Here you’ll see all log entries, including the payload and response for each webhook call.

Step 13: Review details for a specific webhook event. Check the Status of the request, inspect the Payload that was sent, and view the Response.

Step 14: Resend a webhook if needed.

Step 15: If a webhook fails, go to the failure log. You’ll see all failed logs and can click Retry to attempt sending again.

Adding a webhook in DesignO helps automate your workflows and keeps external systems updated in real time. Set webhooks for key events to ensure critical information is always delivered to the right place, instantly.