DesignO Customers

Design0 Customers

What Is a Customer?

A customer is an individual or business that purchases your company's goods or services. Customers are important because they drive revenues. Without them, businesses can neither survive nor thrive.

All businesses compete with other companies to attract customers, either by aggressively advertising their products, by lowering prices to expand their customer bases, or by developing unique products and experiences that customers love. Here at Design0 Customers, we empower you to get to know more about your customers. From Design0 1.8 you also get an option to add new customers (offline). 

Studying Customers

Businesses frequently study their customers' profiles and behaviors to fine-tune their marketing approaches and tailor their inventory to attract more customers. Customers are often grouped according to demographics such as age, race, gender, ethnicity, income level, and geographic location, all of which may help businesses cultivate a snapshot of the "ideal customer" or "customer persona." This information helps companies deepen existing customer relationships and reach untapped consumer populations to increase traffic. 

Design0 -> SideBar -> Customer

First Choose the Store: In Design0 you get an option to choose from the list of stores or you can select All Stores. 

Define the columns you want to see: Choose to hide/unhide the columns listings. You can check to show on the Customers page and Uncheck to hide from the Customer page.

To funnel the search you can use the Filters: Choose to funnel the Customers Page basis the filter available in the filter section.

Define the Columns Headers

Columns

ID: ID is a system-generated number given to each unique customer record. This is a hyperlink-enabled field. Click on the ID number and the system will redirect you to the View Customer Page.  

Name: Name of the customer as entered by the customer or at the time of creating an order or adding offline records.

Email: eMail of the customer as entered by the customer or at the time of creating an order or adding offline records.

Phone: Phone of the customer as entered by the customer or at the time of creating an order or adding offline records.

State: State as entered by the customer or at the time of creating an order or adding offline records.

Country: Country of the customer as entered by the customer or at the time of creating an order or adding offline records.

Customer Since: Date when this record was created

Store: Default store assigned to customer

Orders: Total number of orders placed by customer 

Action: View the option to view the customer details. This is similar to ID. When you click on the "eye" it will take you to the "View Customer" page

Let's understand the View Customer Page

Primary Details

Customer Name: Name of the Primary Customer

Customer Type: There are two types available, Offline and Online.  

Customer Group: We can create groups basis the needs of the business.

Store: Store customer is allocated with 

Customer E-mail: eMail of the customer

Primary Contact Number: The primary contact number of the customer

Address Line 1: Address 

Address Line 2: Address 

City: City of the Customer 

State: State of the Customer

Country: Country of the Country

DOB: Date of Birth of the Customer

Shipping Address Details: Shipping address. You can choose to add more billing addresses.

Billing Address Details: Billing address of the customer. You can choose to add more billing addresses.

Order Information:

Order ID       Store       Order Date Order Status No Of Items Order Total

Saved Designs: Designs saved by customers.

Job Information: Job details 

Job Messages: Any communication happened with the customer to and fro.

Additional Fields: We can add more fields in this section by going to Design0 ->Web2Print Setup -> Additional Fields

How to Add Additional Fields in Design0 Customer Module

Click to Go Back to Training Agenda and Schedule for New Clients - Design0

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